Grievance Redressal / Escalation Matrix

Grievance Redressal / Escalation Matrix

SEBI Registration Details

Registered Name: “Parekh Jaykumar”

Trade Name or Website: www.jaresearch.in

Type of Registration: Research Analyst

Registration Number: INH 000024499

SEBI Research Analyst List Check: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14

Validity: Jun 24, 2024 – Perpetual

Registered Office Address: 4/1173, Tulsi Falia, Moti Talkies, Begampura, Surat City, SURAT, GUJARAT, 395003

Details of Principal Officer:

Name: Jay B Hawaldar

Phone: +91 9586014748

Email: hawaldarjay@gmail.com

Details of Compliance Officer:

Name: Jay B Hawaldar

Phone: +91 9586014748

Email: hawaldarjay@gmail.com

Details of Customer/Head Customer Support:

Name: Jay B Hawaldar

Phone: +91 9586014748

Email: hawaldarjay@gmail.com

Complaints can be addressed during the following working hours:

• Days: Monday to Friday

• Time: 9:00 AM to 3:30 PM

Please note that our support team is unavailable on Saturdays, Sundays, and public holidays. However, if you wish to reach out to us, you can contact our customer support at hawaldarjay@gmail.com

Important Notice:

If you are dissatisfied with our services (as promised but not delivered), kindly raise your initial complaint to hawaldarjay@gmail.com or contact +91 9586014748

If the issue remains unresolved after 20 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:

SEBI SCORES Link: https://scores.sebi.gov.in/

SEBI ODR Link: https://smartodr.in/

SEBI Toll-Free Number: 1800 22 7575 or 1800 266 7575

Also write to any of the SEBI Office – Addresses Link: https://www.sebi.gov.in/contact-us.html

SCORES iOS App: https://apps.apple.com/us/app/sebiscores/id6478849917

SCORES Google Play Store App: https://play.google.com/store/apps/details?id=com.sebi

To protect the investors from unauthorized schemes / frauds due to impersonation:

1. Pay the RA service fees exclusively to Research Analyst (RAs) registered name bank account. For example, if I am registered as Research Analyst “Jay B Hawaldar” with SEBI, ensure that your Research Services fees are directed solely to “Jay B Hawaldar” bank account and nowhere else.

2. Always request email communications from the RA’s registered email ID listed on the SEBI website under Research Analysts.

3. Be sure to inform Research Analysts about any suspicious accounts.

4. You can find the list of Research Analysts in India here: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14 Further, as a part of investor awareness and cautioning public at large, the Exchange is publishing and updating all issued press releases on its website under ‘Media coverage and Press releases issued to caution investors’ heading.

The link to view/refer issued press releases on the Exchange website is given below.

The Exchange website Link:

1. https://www.bseindia.com/markets/MarketInfo/MediaRelease.aspx

2. https://www.bseindia.com/attention_investors.aspx